Remote Support

Comprehensive IT Services for Residential and Small Business Customers

At Qtech IT Support we’ve supported small businesses and residential clients, since 2015. We’re 100% vendor and supplier independent, so we always recommend the best solution for your specific requirements. Our services plans allow you to offload all of your IT administration and support hassles to us for a low, fixed monthly fee. 

We Will:

  • Monitor every computer, detecting and resolving most problems before they impact upon your users

  • Secure you computers, protecting them from viruses and other malicious software in real time

  • Keep operating systems and apps up to date – vital for maintaining security and optimal performance

  • Provide unlimited remote support during normal business hours

Our Services

Data Backup & Recovery

Businesses and organizations realize three things quickly during their daily operations: any computer or its operating system can crash; anyone can make errors; and disasters seem to happen when you least expect it or are least prepared for them. Hence, data backup and recovery are essential parts of running a successful business.

It’s important for businesses to plan ahead and put data backup systems into place in case the worst happens, well before it happens. Successful data backup systems are accomplished by using an offsite server or separate drives to store your massive amounts of information. Without putting these systems in place, data recovery becomes difficult resulting in loss of information when the worst happens.

Mac/PC Repair & Installation

At Qtech we specialise in the repair and maintenance of computers for home users and businesses. Our qualified and experienced technicians are experts at diagnosing computer faults and can fix or repair your computer or computing device regardless of whether the fault is hardware or software related.
Computing devices that we can repair include Mac, desktop computers, laptops, netbooks, tablets, monitors, printers (printer repairs), motherboards, routers / modems, hard drives (including data recovery), scanners, PDAs and most other computing devices.

Computer Upgrades – installing more memory or a faster processor can be economic in certain instances.

Computer and Laptop Repairs – solving repeating issues like crashes and slow loading are some of the typical services.

Malware Removal – viruses live all over the internet and can easily infect the most careful of users.

Data Recovery – backup is always the smartest preventive, but computer repair professionals can assist with recovering data from a problematic computer.

Networking Services

Consultation, Design, troubleshooting and support services for local and wide area networks. Hosted and managed network services.
Internet and SD-WAN solutions for multiple sites.

  • Solutions for Business, Education and High Density Residential

  • Specialists in wifi for Warehouses

  • Consultancy, Design, troubleshooting and wifi support services

  • Wireless Surveying

  • Point to point wifi bridging

  • Managed and or leased wireless equipment

IT Services

We partner with experts to deliver successful holistic solutions for all IT related services.

We help companies accelerate growth by planning, integrating and managing their IT. Our team address the day-to-day IT management needs to overcome critical challenges associated with technology.

Hardware & Software Upgrades

From exploring and purchase to configuration and installation, we offer a complete line of hardware and software solutions to meet the needs of your business.

We know how important IT equipment is for the efficiency of your business in order to keep staff happy and productive. Qtech can provide your business with high-quality HP Business Grade PCs, laptops and servers. Our team can provide guidance on the most cost-effective ways for you to purchase the correct software for your business. Whether you need Antivirus, Malware and Spam prevention software and licensing.

Virus & Spyware Removal

Are you experiencing strange messages, pop-ups, or toolbars on your computer? Has your browser homepage changed? Is your computer or internet running really slow all of a sudden? If things are not working the way they used to, you might have a virus.

Malware. Viruses. Spyware. Whatever they may be, they are all bad news and need to be dealt with as soon as possible. Unfortunately, internet security is an ever-changing environment. There are always new scams, threats, and security breaches to keep up with every week. We are constantly updating our computer services to ensure our customers computers are kept as safe as they can be!

Remote Support

Qtech provides virtual, online IT support to assist customers who are working from home. You can hear, see, follow and speak with the technician, no matter your location. Our friendly team of IT specialists will offer guidance and troubleshooting quickly to ultimately help up get you up and running – all from the comfort of your home!

We Offer The Following Services:

  • Problem Diagnostic (Software And Hardware)
  • System Driver Issues
  • Complete Windows Support
  • Outlook And Other Mail Server Configuration
  • Data Recovery
  • Printers, Fax Setup, Scanners
  • Email Support And Configuration
  • Virus/Malware/Spyware Removal
  • Windows Troubleshooting (Blue Screen Issues And Windows Errors)
  • Install And Connect Wireless Printers
  • Research Domain, Build A Website, And Maintaining.
  • Connect And Configure WiFi-Enabled Devices
  • Windows And Mac OS Related Issues
  • Speedup Of Mac, Windows Computers
  • Setup Microsoft Office 365
  • Migrate Data From One Laptop To Another
  • Installation, Backup, Restore, Updates Of Windows OS
  • Creating Users Account/Company Email
  • Operating System Installation,
  • Remote Desktop Configuration,
  • Router Configuration
  • Google Workspace
  • Azure Cloud Support
  • AWS Cloud Support
  • GCP Cloud Support
  • File And Folder Sharing For PC’s
  • Basic Computer Training

Pricing

We have a pricing model to suit everyone's needs

View Our Pricing
Having IT issues?

Get Diagnostic and Estimate From IT Specialist!

Request An Estimate